How to Report an Auto Claim

Q. I’ve been in an accident – what now?

 

Call us at 520-742-6121 so we can help you report your accident. If you have a smart phone, take pictures of the scene, license plates, driver’s licenses, and insurance cards for everyone involved. You’ll need to report:

  • When the accident occurred.

  • Where the accident occurred.

  • How the accident happened.

  • Year, make, and model of each vehicle or vehicles involved.

  • A description of the damage on each vehicle.

  • Information about the people involved in the accident:

    • names and contact information

    • extent of their injuries

  • Witness contact information.

 

If police were contacted, the name of the law enforcement agency that responded and the police report number.If the situation is urgent and we are not available, please report your claim directly to your company.

Q. I have damage to my property-what now?

 

Call us at 520-742-6121 so we can help you report your incident. If you have a smart phone, take pictures of the damage. Other information we will need:

  • When the incident occurred.

  • A general description of what happened.

  • The location of the damaged property and what was damaged.

  • The condition of the home and if it is still livable.

  • If temporary repairs are needed.

  • If the fire or police department was contacted, which department responded and any report number.

  • Your contact information and the best time to reach you.

 

If the situation is urgent and we are not available, please report your claim directly to your company.

 

Q. Do I need to protect my home from further damage?

 

Yes, it is your responsibility to protect your property from further damage. Once it is safe to do so:

  • Arrange for reasonable temporary repairs such as boarding up broken windows, covering the roof, and removing debris.

  • Keep a list of any temporary repairs you make to document the damage, and make sure to save  your receipts.

  • If possible, place damaged items in a secure area where they can be inspected. If you are unsure about an item, include it with the damaged property.

  • If you have fire or smoke damage, do not try to clean the damaged items, as cleaning without the proper equipment can cause more damage.

 

The following are companies with whom we have had great success. Please be sure to let them know that Martin Insurance Consultants referred you to them.

  • Titan Restoration, www.titanrestore.com, 520-888-4826

  • Abracadabra Restoration, www.abrarest.com, 520-323-3261

  • General Contractor and Roofer, Jose Garcia at Diana’s General Construction, 520-790-3471

  • Plumbing:  Scott Valentine at Valentine’s Plumbing, 520-696-0000

  • Electrical:  Doug Hazel at AZ Electrical Connection, 520-850-1004

 

And if ever you do not receive the superb service we have come to expect, please let us know.

Hours of Operation
Monday-Friday:  8:30 am - 5:00 pm
Saturday & Sunday:  By Appointment Only
Closed Daily for Lunch from 12:00 pm - 1:00 pm
Se Habla Español
Martin Insurance Consultants
231 West Giaconda Way, Suite 125 
Tucson, Arizona 85704 
Call Now: 520-742-6121
Toll-Free: 800-282-6121
Fax: 520-742-0063
Email: info@martininsuranceconsultants.com

Licensed in AZ, CA, CO, ID, IL, NC, NM, NV, PA, UT, WA, WY

Also doing business in Arizona as Marana Insurance Agency

Doing business in CA as Marana-Martin Insurance Agency, LLC License #0146572

  • White Facebook Social Icon
  • White LinkedIn circle social icon

©

©

Martin Insurance Consultants | All Rights Reserved | Privacy Policy