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How to Report a Property Claim

Q. I have damage to my property-what now?


Call us at 520-742-6121 so we can help you report your incident. If you have a smart phone, take pictures of the damage. Other information we will need:

  • When the incident occurred.

  • A general description of what happened.

  • The location of the damaged property and what was damaged.

  • The condition of the home and if it is still livable.

  • If temporary repairs are needed.

  • If the fire or police department was contacted, which department responded and any report number.

  • Your contact information and the best time to reach you.


If the situation is urgent and we are not available, please report your claim directly to your company.

Image by Andrew Gaines
Q. Do I need to protect my home from further damage?


Yes, it is your responsibility to protect your property from further damage. Once it is safe to do so:

  • Arrange for reasonable temporary repairs such as boarding up broken windows, covering the roof, and removing debris.

  • Keep a list of any temporary repairs you make to document the damage, and make sure to save  your receipts.

  • If possible, place damaged items in a secure area where they can be inspected. If you are unsure about an item, include it with the damaged property.

  • If you have fire or smoke damage, do not try to clean the damaged items, as cleaning without the proper equipment can cause more damage.


The following are companies with whom we have had great success. Please be sure to let them know that Martin Insurance Consultants referred you to them.

  • Electrical: Thomas Electrical Maintenance, 520-402-7932

  • Electrical:  AZ Electrical Connection, 520-850-1004

  • Emergency Services: Titan Restoration,, 520-888-4826

  • Emergency Services: Abracadabra Restoration,, 520-323-3261

  • Plumbing:  MacInnis Plumbing, LLC,  520-485-5000

  • Plumbing: Silverado Rooter & Plumbing, 520-696-0000

  • Plumbing: Valentine’s Plumbing, 520-444-9359

  • Roofer: Diana’s General Construction, 520-790-3471

  • Roof Coating:  The Roof Guys, 520-304-4200


And if ever you do not receive the superb service we have come to expect, please let us know.

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